I received a "Profile deleted" email

"I got an email saying my profile was deleted"

Summary :


Users receive emails from the system on what their property administrator is doing on their profile. In this situation the property manager has removed the account from the Estate/Apartment.


What now?


Your profile is now removed from this property, you will no longer have access to that property until you have re-added yourself or requested permission.


Who did this?


The app is governed by the applicable property managers, in the case of an estate, it could be an estate manager, trustee or managing agent. In the case of a building it could be a maintenance manager, trustee or security.

They have the right to approve, suspend or delete user access to properties in the backend.  

So this action would have been taken by the applicable system administrator for your property.


Can we help?


Unfortunately not.  Our team cannot trace personal information and do not keep record of reasons for deletion, you will have to take this up directly with the person who deleted your profile at the property management.

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