How Do I Delete My Account

I dont want to get communication, delete my account

Removing your properties

When you register for a property, your profile information is linked to that specific property.
For example, if Joe Soap adds 1 Demo Lane, his profile details are now connected to that estate/building.


Before deleting your account, you’ll need to remove all properties linked to your profile. Here’s how:



  1. On the Home Page of the app, tap your address.

  2. Select the property you want to remove.

  3. Tap the red Remove button.

  4. Repeat this for every property listed.

Deleting your account

Once you’ve removed all properties from your profile, you’re ready to delete your account.


Here’s how:


  1. Tap your profile icon (top left corner of the Home Page).

  2. Select Password & Security from the menu.

  3. Scroll down and tap the red Delete My Account button.


When you confirm, your details will be removed from the My Estate Life platform. 


Just a heads-up — once deleted, your account can’t be recovered. If you’d like to use My Estate Life again in the future, you’ll need to start fresh by registering a brand-new profile.

I no longer have access to the app

If you no longer have access to the app, your best option is to contact your estate’s management team and ask them to remove your properties. This will stop any further communication from them.


If you’d like to completely delete your account, you can email our support team. However, we recommend first trying to log into your profile and delete your account yourself — this is usually quicker. Requests sent to our team may take a little longer to process.

Need more help?

Need help? Open a ticket with us and we'll get back to you as soon as we can!

https://myestatelife.zendesk.com/hc/en-us/requests/new


Or, pop us a mail on [email protected]

Was this article helpful?

2 out of 4 liked this article