"Account not activated" error
I'm getting an "account not activated" error when trying to reset my password
What does this mean?
In short you - when you first registered a profile on the My Estate Life app, you were required to confirm your email address.
The app would have sent you a confirmation email in order to activate your profile and allow you to utilize the app.
Not completing the above will result in an "Account not activated" error
How do I fix this?
Open the My Estate Life app and follow the prompts to resend your confirmation email. Once it lands in your inbox, simply click the link inside to activate your account.
If you can’t find the email or have trouble resending it, our support team is happy to help - just reach out, and we’ll send you a fresh confirmation email.
Once your email is confirmed, you’ll have full access to the app and can start using all its features without a hitch.
Not receiving the confirmation email
There could be various reasons as to why you aren't seeing the confirmation email in your inbox. See below link for suggestions and resolutions:
https://myestatelife.tawk.help/article/im-not-getting-the-confirmation-email
Need more help?
Open a ticket with us and we'll get back to you as soon as we can!
https://myestatelife.zendesk.com/hc/en-us/requests/new
Or, pop us a mail on [email protected].