General: Integration Service errors (Gallagher/Impro/ZKT)
SOLVED
Problem
Users receiving an ‘integration error’ when trying to utilize the app or add a visitor. This can either be an Impro Integration error, a ZKT integration error or a Gallagher Integration error.
Solution
This error is not related to My Estate Life. Our system is simply telling you that another system onsite, that we integrate with, is offline. The quickest way to get this resolved is to chat to anyone in management at your property.
Status
At this stage - this error is solved by contacting management to liase with the system onsite.
Further Assistance
If you have tried the above solution and have not found it to solve the issue, we want to hear from you. Please email us on [email protected] and reference the fact that you have reached out to management and they were unable to help.
Technical documentation and notes
There are no further technical notes for this case