General: Something Went Wrong error
SOLVED
Problem
It was reported that a small group of users were experiencing a “Something Went Wrong” error when trying to utilize the app
Solutions
> Update your application to the latest version of My Estate Life
> Update device software
> Make sure you have an active and stable internet connection
Status
At this stage the status is SOLVED - however, this is a very isolated bug, so we have not had a large enough testing pool to confirm this.
Further Assistance
If you have tried the above solution and have not found it to solve the issue, we want to hear from you. Please email us on [email protected] and reference the fact that you have tried to the above steps, and the error persists.
Technical documentation and notes
There are no further technical notes for this case